General & FAQs

Up To What Distance Will The Remote Control Unit Work From The Socket?
In an open space the distance will be over 20 metres. Through walls and ceilings the distance will be reduced. The actual distance will depend on the dens...
Fri, 29 Jul, 2016 at 1:19 PM
Is It Possible To Control A Single Socket With Two Different Remote Controls?
The answer is yes. Set up your socket with the first remote controller in the normal way, then do the following:   1. Turn off the socket. 2. Press ...
Fri, 29 Jul, 2016 at 1:19 PM
I Sometimes Find The Socket Turns Itself On And Off Without Me Pressing Any Buttons?
This is caused by interference from other products using the same type of radio frequency. Occasionally when the socket is in learning mode it will pick...
Fri, 29 Jul, 2016 at 1:20 PM
How Many Sockets Can I Use With One Remote Control.?
Remote Control Sockets with Nightlight (bought as one pack) There are 3 channels on the remote control unit. So if you wish to control each socket seper...
Fri, 29 Jul, 2016 at 1:21 PM
How Do I Clear All The Codes On The Sockets?
To clear all exisiting and old codes from a socket perform the following: Whilst the socket is OFF hold down the on/off button on the front of the so...
Fri, 29 Jul, 2016 at 1:22 PM
Is it possible to obtain an extra remote control or an extra socket?
Yes we have a few in stock but not for sale on Amazon. Please send a support ticket and we will get back to you to confirm availability and price.
Thu, 4 Aug, 2016 at 2:44 PM